FAQ's
Frequently Asked Questions
Can non-members use the RASM Video Studio?
Yes! The RASM Video Studio is open to both RASM members and non-members. RASM members receive discounted pricing as a membership benefit. Non-members pay 30% more than the listed member prices for eligible studio services.
For example, a studio session priced at $90 for members would cost $117 for non-members.
How do I book the studio?
All bookings begin with a 15-minute consultation with our video production team. During this call, we'll discuss your project, recommend the best services for your needs, and review pricing and availability.
Once the details are finalized, you'll receive a booking agreement to confirm your session.
Is a consultation required?
Yes. A brief consultation is required before each new project to make sure we understand your goals and can provide the right equipment, services, and production support.
The initial 15-minute consultation is complimentary.
Do I need experience recording videos?
Not at all! Whether you're comfortable on camera or recording your first video, our team can help you get started.
Every studio recording session includes professional equipment, setup, and assistance from a RASM staff member.
Can I rent the studio without staff assistance?
No. All studio sessions include professional cameras, microphones, lighting, and assistance from a RASM staff member.
Self-service rentals are not available.
Is video editing included with studio rentals?
Editing is not included with our Studio + Equipment + Staff Assistance packages.
If you're looking for a finished video, our Full-Service Video Production packages include filming and basic editing. You can also purchase editing services separately.
Can RASM edit videos I've already recorded?
Yes! Our Editing-Only services are available for clients who already have footage and need help turning it into a finished video.
Services include options for short-form social media videos, longer videos, podcast editing, and creating additional clips from existing content.
Can I record a podcast at the studio?
Absolutely! Our studio is equipped for podcast recording, including professional cameras, microphones, and lighting.
We offer individual podcast recording sessions, a Podcast Launch Package, and ongoing podcast production options.
Do you offer ongoing video content packages?
Yes! Our recurring content packages are designed for individuals and businesses looking to maintain a consistent content schedule.
Choose from options that include monthly short-form videos or podcast production, with three-month and six-month packages available.
Can RASM film at my office or another location?
Yes, off-site filming is available as an add-on to eligible video production packages. Off-site filming is subject to staff availability, location, and project requirements.
We'll discuss the details and any additional costs during your consultation.
How do I pay for studio services?
RASM Members: Studio service charges are added to your MyRASM member account, where payment can be completed through the member portal.
Non-Members: Payment is collected securely through Jotform as part of the booking confirmation process.
How far in advance should I book?
We recommend scheduling your consultation as early as possible, especially if you have a specific recording date or deadline in mind.
Studio availability depends on existing reservations, staff schedules, and production needs.
How long does it take to receive my finished video?
Production timelines vary depending on the type of project, editing requirements, and current production schedule.
We'll discuss an estimated delivery timeline during your consultation and confirm it as part of your production agreement.
What happens if I need to cancel or reschedule?
We understand that schedules can change. Please contact us as soon as possible if you need to adjust your booking.
We recommend providing at least two business days' notice when requesting changes. Cancellation and rescheduling fees may apply according to the terms outlined in your booking agreement.
Where is the RASM Video Studio located?
The RASM Video Studio is located at:
RASM South
2320 Cattlemen Road
Sarasota, FL 34232
Studio sessions are available by appointment during regular business hours, subject to availability.
Still Have Questions?
Our video production team is happy to help you explore your options and determine what works best for your content goals.
Schedule Your 15-Minute Consultation
Terms and Conditions
RASM Video Studio Booking & Payment Agreement
REALTOR® Association of Sarasota and Manatee (RASM)
Thank you for choosing the RASM Video Studio. This agreement outlines the booking, payment, cancellation, production, and content-use terms for services provided by RASM.
By signing and submitting this agreement, the client accepts the terms below and authorizes the applicable payment arrangement.
1. Booking and Confirmation
All new video studio projects begin with a 15-minute consultation to discuss the requested services, project goals, and production needs.
Studio bookings and production services are subject to staff, equipment, and facility availability. All in-studio recording sessions require RASM staff assistance. Self-service studio rentals are not available.
A requested date or completed consultation does not constitute a confirmed booking. RASM must approve the project scope, schedule, and pricing before production begins.
Bookings are considered confirmed only after the client has accepted this agreement, any required payment has been completed or approved, and RASM has issued written confirmation.
2. Services and Pricing
The services purchased by the client are identified in the accompanying production order.
The production order will specify the selected package, applicable rates, recording time, agreed deliverables, add-ons, and other relevant project details.
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Member pricing applies only to clients whose membership eligibility has been verified by RASM.
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Non-member clients are charged the approved non-member rate.
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Additional services not included in the original agreement may result in additional fees.
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Changes to the agreed scope or pricing require client approval before additional charges are incurred.
Published pricing does not guarantee availability or acceptance of a project.
3. Payment Terms
RASM Members
RASM members authorize the association to post the approved studio service charges to the MyRASM member account identified in their booking agreement.
Members are responsible for payment of those charges under the payment terms applicable to their MyRASM account.
No separate Jotform credit card payment is required for member bookings.
Non-Members
Non-members are required to pay the full approved booking amount through RASM's designated Jotform payment processor.
Payment must be successfully completed before the booking is confirmed.
All Clients
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All charges must be approved before production begins.
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Additional fees require client authorization.
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Services may be delayed until outstanding payment requirements are satisfied.
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Refunds, when applicable, will be processed according to the original payment method and RASM's approved financial procedures.
4. Cancellation and Rescheduling
Clients should contact RASM as soon as possible if they need to change or cancel a scheduled recording session.
Rescheduling
One rescheduling request may be accommodated at no additional charge when submitted at least two business days before the scheduled session, subject to availability.
Additional rescheduling requests or changes made with less than two business days' notice may result in additional charges.
Cancellation
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At least two business days' notice: The client may receive a refund of fees paid for services not yet performed, less any previously approved nonrecoverable third-party expenses.
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Less than two business days' notice: RASM may retain 50% of the scheduled recording fee.
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Same-day cancellation or failure to appear: The scheduled recording fee may be forfeited.
For packages combining recording and post-production, cancellation charges apply to the scheduled recording portion and work already completed. The recording portion will be identified in the production order.
These policies apply regardless of whether payment is made through MyRASM or Jotform. Any resulting account adjustment, refund, or credit will be processed through the applicable payment system.
Business days are Monday through Friday, excluding RASM-observed holidays.
If RASM must cancel a session, the client will be offered an opportunity to reschedule or receive a refund for services RASM has not provided.
5. Studio Use and Arrival
Clients should arrive on time and prepared to begin their scheduled recording session.
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Late arrivals do not automatically extend the reserved time.
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Additional recording time is subject to availability and additional charges.
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Studio equipment may be operated only by or under the supervision of RASM staff.
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Clients and guests must follow staff instructions and facility policies.
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Food and beverages must be kept away from production equipment.
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Clients may be responsible for damage caused by negligence, intentional misconduct, or equipment misuse, excluding ordinary wear and tear.
RASM reserves the right to end a session if conduct creates a safety concern or threatens the facility or equipment.
6. Client Preparation and Materials
Clients are responsible for providing the information and materials necessary to complete their projects unless those services are specifically included in the purchased package.
Examples include scripts, talking points, logos, branding materials, photographs, existing video footage, and names or titles for on-screen graphics.
Materials must be provided by the agreed deadline.
Delays in receiving materials, feedback, or approvals may affect the production schedule and delivery timeline.
Clients confirm that they have the necessary rights and permissions to use all materials provided to RASM.
7. Editing, Revisions, and Delivery
Editing services are included only when specified in the purchased package or production order.
Packages that include revisions provide one round of reasonable revisions per applicable deliverable unless otherwise stated.
Revision requests must be submitted within seven business days after the initial completed content is delivered.
Included revisions may cover minor changes such as:
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Text or title corrections
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Basic audio adjustments
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Minor cuts or transitions
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Small changes consistent with the original creative direction
Requests involving significant restructuring, additional footage, new content, additional graphics, or reshoots may require separate payment.
Delivery timelines will be established based on the project's complexity and staff availability.
RASM will make reasonable efforts to meet agreed deadlines but cannot guarantee a specific delivery date when delays result from client changes, missing materials, or circumstances outside its reasonable control.
8. Recurring Content Packages
Recurring content packages are offered for three-month or six-month terms, as specified in the production order.
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Full payment for the selected term is required in advance.
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Package deliverables and production frequency are determined by the selected plan.
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Clients must coordinate recording dates and provide necessary materials within the package period.
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Unused monthly services do not automatically carry over unless RASM approves an exception in writing.
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Unused services expire at the end of the agreed term unless an extension is approved.
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Packages are nontransferable without RASM approval.
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Packages do not renew automatically.
If a client cancels a recurring package before its scheduled conclusion, any eligible refund will be calculated by subtracting the standard individual-service value of completed work and approved nonrecoverable expenses from the amount paid. No additional balance will be due solely because that calculation exceeds the original prepaid amount.
If RASM cannot fulfill the remaining services, RASM will issue an appropriate refund for the unprovided portion.
9. Podcast Services
Podcast recording and production packages include only the services expressly listed in the production order.
Unless specifically agreed otherwise, RASM does not provide podcast hosting, distribution, channel management, guest booking, scriptwriting, or ongoing platform administration.
The client is responsible for the content, publication, and distribution of the finished podcast.
10. Recording Consent and Third-Party Rights
The client is responsible for securing all permissions necessary for the recording, production, and intended use of their content.
This includes appropriate consent from people whose voices, images, or likenesses appear in the recording.
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All participants must be informed that recording will occur.
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Appropriate consent must be obtained before recording.
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Minors must have the necessary parent or legal guardian authorization.
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RASM may require separate participant release forms.
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The client is responsible for obtaining necessary permissions for music, images, logos, video clips, and other third-party materials.
The client is responsible for ensuring that content provided for production and publication complies with applicable laws, including advertising, copyright, consumer protection, and fair housing requirements.
RASM may decline content that it reasonably believes violates applicable law or association policy.
11. Use and Ownership of Finished Content
After full payment, the client may use the finished materials delivered under the production order for lawful personal or business marketing purposes, subject to applicable third-party licenses.
Clients retain their rights in materials they originally supplied.
Unless otherwise agreed in writing, raw footage, unedited recordings, working files, and project files are not included in the final deliverables.
RASM is not responsible for indefinite storage of production files. Working files and raw footage may be deleted 60 days after final delivery.
Clients are responsible for downloading and maintaining copies of their completed content.
RASM will not publicly use a client's finished content for its own promotional purposes without separate permission.
12. Optional Promotional Permission
RASM may request permission to feature completed content to promote its video studio services.
This permission is optional and does not affect the booking, pricing, or services received.
Any promotional use is subject to appropriate participant and third-party permissions.
13. Technical Issues and Unforeseen Circumstances
RASM takes reasonable steps to maintain its production equipment and facilities.
However, circumstances such as equipment failure, severe weather, facility closures, or staff emergencies may require rescheduling.
When RASM cannot provide a scheduled service due to circumstances outside its reasonable control, it will offer a reasonable opportunity to reschedule or refund the affected, unperformed service.
RASM does not guarantee specific business outcomes, social media engagement, audience growth, leads, or sales resulting from produced content.
14. Acceptance of Agreement
By signing this agreement, the client confirms that they:
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Have reviewed and accepted the production order, package details, and total price.
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Understand the applicable member-account billing or online payment process.
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Agree to the cancellation and rescheduling policies.
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Understand the editing, revision, and delivery terms.
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Have obtained or will obtain necessary participant and content permissions.
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Agree to follow RASM's studio policies and staff instructions.
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Authorize RASM to provide the agreed services and process the applicable charges.
This agreement and the confirmed production order establish the scope of the client's studio services. Any changes must be approved by both parties.